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Privacy Policy

Privacy Policy

This Privacy Policy explains how Capture Moments processes personal data in connection with its photography studio services, website use, and related communications. It applies to inquiries, bookings, studio sessions, proof gallery access, file delivery, and other interactions with the website and business operations.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact

Depending on your location and the applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. You may also have the right to lodge a complaint with a competent supervisory authority if you believe your data protection rights have been affected.

Available rights depend on the legal basis and the nature of the data involved.

To exercise a privacy right, please send a clear request using the contact details in this policy and include enough information for us to identify the relevant data. We may ask for additional details to verify identity and to protect against unauthorized disclosure. We will respond within the period required by applicable law and will explain any limitation that applies to the request.

Requests are reviewed after we confirm identity and assess any legal exceptions.

We retain personal data for the period needed to manage inquiries, complete bookings, deliver edited files, maintain business records, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where appropriate. Retention periods may vary depending on the type of record and the reason it was collected.

We keep data only for as long as needed for the stated purpose or required by law.

We may update this Privacy Policy from time to time to reflect changes in our services, processing practices, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated. We encourage you to review the policy periodically so you remain informed about how your data is handled.

We review this policy when our practices or legal obligations change.
01

How We Use Data

We use personal data to respond to inquiries, assess product counts and style requirements, prepare quotes and delivery plans, schedule consultations and studio sessions, manage shot-list approval, produce and edit images, provide private gallery access, deliver files, process payments, maintain records, and handle legal or security obligations. We may also use limited technical data to keep the website functioning and to understand basic usage.

Processing is limited to the operational needs of the studio and website.
02

Service Providers

We may disclose personal data to trusted service providers that support website hosting, communication handling, payment processing, file delivery, gallery services, or record keeping. These parties act on our instructions or under their own independent obligations, and they may use the data only for the services they provide to us. We do not sell personal data.

Service providers receive only the data needed to perform their assigned functions.
03

Legal Disclosures

We may share personal data with courts, regulators, tax authorities, or other public bodies when disclosure is required by law, necessary to comply with a lawful request, or needed to protect our rights, users, or business operations. We limit such disclosures to what is reasonably necessary for the relevant purpose.

We disclose data to public authorities only when a lawful basis requires it.
GDPR
Regulation

GDPR Information

Where the GDPR applies, Capture Moments acts as a controller for personal data processed in connection with inquiries, bookings, studio sessions in Vlkanová, gallery delivery, and related administration. We rely on lawful bases such as performance of a contract, steps taken at your request before entering a contract, legal obligations, and our legitimate interests in operating and improving the service.

Regulatory context
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Office for Personal Data Protection of the Slovak Republic
This section is intended for individuals whose data is processed under the GDPR.
GDPR-aware data handling

Your GDPR Rights

Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. If processing is based on consent, you may withdraw consent for that processing at any time. Some requests may be limited where we must retain data for legal, contractual, or security reasons.

GDPR rights are available subject to the conditions and limits set by law.
01

Personal Data We Collect

Depending on how you interact with Capture Moments, we may process identification and contact details, inquiry content, booking details, product and shot-list information, reference materials you provide, communication records, payment and invoicing data, gallery access activity, and limited technical data such as device or browser information. We do not seek unnecessary personal data, and we use only the categories relevant to the service requested.

We collect only the information needed to handle inquiries, bookings, and delivery of photography services.
02

Sources of Personal Data

We receive personal data from you when you submit a contact form, send an email, call us, arrange a consultation, share product details, approve a shot list, review proofs, or complete a booking. We also obtain data from your browser or device when you visit the website, and from payment or delivery-related interactions where those functions are used.

Most data comes directly from you, with some technical data generated during website use.
03

Types of Cookies

The website may use essential cookies needed for security, session management, and form operation. It may also use preference cookies to remember settings and, where implemented, analytics cookies to understand site performance and usage patterns. Cookies are used only to support the website and related services.

We use a limited set of cookies for operation, preferences, and basic analytics where enabled.
04

Cookie Controls

You may block or delete cookies through your browser settings. If the website provides a cookie banner or preference tool, you can use it to adjust non-essential cookies. Disabling some cookies may affect site functionality, including form handling or gallery access.

Cookie preferences can be managed through browser settings and, where available, site controls.
Privacy Contact

Contact Information

Privacy email
[email protected]
Privacy phone
+421 911 186 073
Postal address
Matuškova 31, 976 31 Vlkanová
Privacy contact
[email protected]

Use the contact details below for privacy questions, requests, or complaints about this policy.

Contact Page